iA American Insights

Austin, TX (March 10, 2022) – iA American Warranty Group (iA American) is pleased to announce a revolutionary advancement for the F&I office: The 15-Minute F&I Turn. An iA American exclusive, The 15-Minute F&I Turn reduces the time required to complete the F&I process to 15 minutes or less.

“On average, F&I managers spend over an hour per F&I turn, not to mention the time it takes to prepare for the next customer by entering their data into the CRM, preparing the menu and printing out paperwork,” said Eric Mélon, Senior Vice President of Sales, Head of Training & Development for iA American. “If you have two or three customers lined up waiting for you to finish with the person ahead of them, it could be hours before they get their turn. It’s a recipe for frustration that is completely eliminated by our new and cutting-edge F&I process.”

“Regardless of the level of technology available in the F&I office, dealerships employing The 15-Minute F&I Turn are reporting significantly higher profits and greater customer satisfaction than ever before,” Mélon said. “More customers are being served in less time in a completely moral and ethical way which is completely transparent. Although getting here took nearly two years of fine-tuning and development, iA American has achieved what many have thought impossible. This is a game changer.”

In addition, the iA American Training Institute (iAATI) is currently putting the finishing touches on its new state-of-the-art training facility in Las Vegas, conveniently located near the airport and right off the strip, just one mile from the famous “Welcome to Las Vegas” sign. Employing the latest in audio, video, and computer technology, iAATI’s Las Vegas training facility promises to be a signature destination for the finest and most effective F&I training in the United States.

Current and potential clients who wish to learn more about The 15-Minute F&I Turn may contact Tony Dupaquier, North American Training Director for iA American, at [email protected] or 512.542.1669.

iA American is part of iA Financial Group, one of the largest insurance and wealth management groups in Canada. With assets of C$221.2 billion as of December 2021, iA Financial Group is listed on the Toronto Stock Exchange under the ticker symbols IAG (common shares) and IAF (preferred shares).

Every day and with every interaction, iA American is “Invested in You.”