iA American South Central

Contact Details

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iA American South Central

PO Box 204329
Austin, Texas 78720

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Toll free:

800.346.6469

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Fax (main office):

512.257.4780

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Fax (claims):

512.257.4777

 Contact Us

Welcome to iA American South Central! Although you may have known us in the past as Service Group, you can count on receiving the same world-class service from the same team you’ve known and trusted for years, backed by our renewed commitment to provide you with nothing less than the finest client experience in our industry. If you have any questions or need additional information beyond what you see here, just give us a call or send us an email. On behalf of everyone at iA American, thank you for your business! 

Our Team

Coby Duffer

National Director of Sales | South Central Region

A published author, public speaker, and coach, Coby has been with iA American for 10 years. He joined Service Group in 2011 as a Training and Development Specialist, transitioned to Manager/Academy Instructor for North Texas in 2012, and became Service Group’s North Regional Manager in 2013. He started his new role in December 2020. Coby studied English/Speech Communications at Texas A&M University, and is the author of The PAD Method, which teaches effective decision-making skills to companies, teams, families, and individuals.

Brian Hudson

National Director of Sales | South Central Region

Brian has been with iA American for 21 years. He started in the retail car business in 1990 in sales, and worked his way up to GM before joining Service Group in 2000. Brian came in as a Trainer, and moved to Territory Manager in 2002. In 2003, he was promoted to Regional Manager of Service Group’s East Texas region, moving to the Northwest Texas region in 2013. In 2017, Brian was moved to Central Texas as a Regional. He began his current role when Service Group was acquired by iA American in 2019. Brian attended The University of Texas at Tyler.